ALL INDIA RAIL SAFETY COUNCIL
अखिल भारतीय रेल सुरक्षा परिषद

PRIVACY POLICY

PRIVACY POLICY Introduction Welcome to All India Rail Safety Council ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.railsafety.co.in/. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.railsafety.co.in or use our services. 1. Information We Collect - Personal Information: Name, email address, phone number, and other details you voluntarily provide during registration, inquiries, or service requests. - Usage Data: Details about how you interact with our website—IP address, browser type, and pages viewed, and time spent on pages. - Cookies and Tracking: We use cookies to enhance user experience. Necessary cookies support site functionality; analytics cookies help us understand usage patterns. You may disable cookies through your browser, but this may affect functionality. - Payment Data: We do not store payment details directly; transactions are handled via demand drafts payable to ALL INDIA RAIL SAFETY COUNCIL. 2. How We Use Your Information We use your personal and usage data to: - Process and fulfil your applications, admissions, and service requests. - Communicate about your inquiries, registration status, and updates. - Improve our website, courses, and services based on user feedback and analytics. - Send promotional newsletters or updates, but only if you’ve opted in explicitly. 3. Sharing Your Information We do not sell or rent personal data. We may share information with: - Service Providers: Vendors who help us operate www.railsafety.co.in and support our services (e.g., website hosting, communication tools). - Legal Authorities: When required to comply with laws or to protect our rights. 4. Data Security We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction—including encryption and secure servers. 5. Data Retention We retain personal information only as long as needed to provide services or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized. 6. Your Rights You have the right to: - Access and review your personal data. - Correct inaccuracies. - Request deletion of personal data. To exercise these rights, contact us via the details below. We aim to respond within 7 business days. 7. Changes to This Policy We may update this Privacy Policy occasionally. Any changes will be posted here with a new effective date. Please review it periodically. 8. Contact Us If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact: All India Rail Safety Council 1/22, Asaf Ali Road, New Delhi – 110002, India ?? +91 73974 27456 www.railsafety.co.in / contact@railsafety.co.in Terms & Conditions Effective Date: June 27, 2025 Introduction These Terms & Conditions govern your use of www.railsafety.co.in. By accessing or using the website, you agree to these Terms in full. If you do not agree to any of these Terms, you must not use the website. By registering, submitting information, or using any services, you affirm that you are at least 18 years old and legally competent to enter into contracts. Our website uses cookies. By continuing to use the site, you agree to our use of cookies in accordance with our Privacy Policy. Acceptable Use You agree not to: - Use the website in any way that may damage, impair, or disrupt its availability or accessibility. - Use the website for any unlawful, fraudulent, or harmful purpose. - Introduce malicious software or conduct any activity that could compromise website security. - Scrape, mine, harvest, or collect data from the website without written permission. - Use automated systems (e.g., bots or crawlers) to interact with the website unless for search engine indexing. - Use data from the website for unsolicited marketing or commercial purposes. All information you submit must be accurate, current, and truthful. User Accounts Certain features may require account registration. You are responsible for maintaining the confidentiality of your credentials and all activity under your account. We reserve the right to suspend, terminate, or edit user accounts at our discretion without notice. Users may also cancel their accounts through the website’s user panel. Product & Service Information AIl India Rail Safety Council provides educational and training programs in safety and disaster management. While we aim to provide up-to-date and accurate information on the website, we do not guarantee its completeness or correctness at all times. Course content, eligibility criteria, and other details may change without prior notice. Admissions & Payments Information regarding application and admission procedures is available on our website. Users are advised to follow the latest guidelines as published on www.railsafety.co.in. All fees paid for application processing or enrolment are non-refundable, unless explicitly stated otherwise under a written policy or agreement. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the content, availability, or policies of these external websites. Visiting third-party links is done at your own risk. Intellectual Property All content on this website — including but not limited to text, images, logos, and software — is the property of All India Rail Safety Council (AIRSC) or its licensors and is protected by applicable intellectual property laws. You may not use, copy, or reproduce any content without prior written permission. Limitation of Liability To the fullest extent permitted by law, All India Rail Safety Council (AIRSC) shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services. This includes, but is not limited to, loss of data, business, or opportunities. Disclaimer of Warranties This website is provided “as is” and “as available” without any warranties, express or implied. We do not guarantee uninterrupted access, error-free content, or virus-free systems. Indemnity You agree to indemnify and hold harmless Ail India Rail Safety Council, its officers, employees, and affiliates from any claims, liabilities, losses, or damages arising out of your use of the website or breach of these Terms. Changes to Terms We may update these Terms & Conditions at any time without prior notice. Updates will be effective upon posting. Continued use of the site indicates your acceptance of the revised terms. Governing Law These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India. Contact Us For any questions or concerns related to these Terms, please contact: All India Rail Safety Council Address: 1/22, Asaf Ali Road, New Delhi – 110002, India Email: contact@railsafety.co.in www.railsafety.co.in Phone: +91-7397427456 Refund and Cancellation Policy Effective Date: June 27, 2025 Service Cancellation Clients may cancel scheduled services by providing notice at least 7 days in advance of the scheduled service date, via email at contact@railsafety.co.in or phone at +91-7397427456. - Cancellations made with sufficient notice will receive a full refund. - Cancellations made less than 7 days before the service date may be subject to a cancellation fee at our discretion. Refund Eligibility Refunds are considered under the following circumstance: - The service was not delivered due to unforeseen circumstances on our part. To request a refund, please contact us at contact@railsafety.co.in or +91-7397427456 within 7 days of the scheduled service date. Non-Refundable Services Certain services are non-refundable, including: - Services that have been fully rendered. - Admission application processing or enrolment services, once processed. Processing Refunds Approved refunds will be processed and issued within 10 business days. Processing times may vary depending on your financial institution. Partial Refunds If a service has been partially rendered or partially completed, partial refunds may be issued at our discretion, based on the proportion of the service completed. Force Majeure We are not liable for delays or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, or other force majeure events. Governing Law This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable regulations. Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India. Contact Us For questions or concerns regarding this policy, please contact us: All India Rail Safety Council 1/22, Asaf Ali Road, New Delhi – 110002, India +91-7397427456 Mail: contact@railsafety.co.in